APHCA 40th Annual Conference

Who Should Attend: Chief Medical Officers, Clinical Directors, quality improvement staff, executive and operational leadership, data and informatics staff, clinic site managers and support staff, patient navigators and care coordinators

Outcomes-based care is fundamentally reshaping the healthcare landscape by shifting the focus from volume to value, placing greater emphasis on quality outcomes, particularly for vulnerable populations. This model calls for more than incremental change; it requires a coordinated, patient-centered approach that drives long-term impact through sustainable, data-informed solutions.

In this session, participants will:

•    Explore the core principles and goals of outcomes-based care

•    Learn how to apply network-driven strategies to improve care delivery and population health

•    Identify common barriers and opportunities in transitioning from volume to value

•    Understand how to align teams and systems around shared metrics and goals

•    Gain actionable insights into building collaborative, scalable models that break down silos and support equity-focused care.

This session explores how to foster a culture of continuous improvement by mentoring provider teams and embedding data-driven practices into daily workflows. Learn how organizations are using peer review and provider variation profiling (PVP) to increase provider adoption, enhance alert effectiveness, and build a sustainable data strategy. By transforming culture from within, health centers can elevate both clinical quality and operational performance, turning data into action and peer feedback into lasting change.

Join us for an engaging and candid fireside discussion on navigating the shift from volume-based care to value-driven outcomes across every level of a healthcare organization. This panel will highlight how strategic collaboration among key stakeholders can fuel innovation, improve care delivery, and elevate patient outcomes. Panelists will share insights and real-world examples focused on:

•    Expanding access and improving outcomes through patient-centered, value-based models

•    Strengthening provider collaboration—with a focus on addressing the complex needs of the growing older adult population

•    Leveraging network-driven strategies to support population health and drive measurable, sustainable impact

This session offers a unique opportunity to gain practical perspectives on breaking down silos, forming high-impact partnerships, and leading transformative change in today’s evolving healthcare environment.

Even modest changes can have a powerful impact on patient care. This session will explore three practical, achievable steps health centers can take to close care gaps—an essential component of improving clinical quality and outcomes. Whether caused by system inefficiencies, provider oversights, or patient-related barriers, care gaps hinder the delivery of timely, evidence-based care. By equipping staff with targeted strategies and a proactive mindset, organizations can align care with best practices, increase treatment effectiveness, and enhance patient satisfaction while making meaningful progress, one step at a time.

Who Should Attend: Chief Financial Officers, Finance Directors, Controller, revenue cycle teams,

finance and operational staff, clinic site managers, compliance and grants management staff

This comprehensive training series is designed for Health Center leaders, billing teams, compliance

officers, and finance professionals who are responsible for setting, maintaining, and communicating fee

schedules and Sliding Fee Discount Programs (SFDPs). With a focus on compliance, operational

integration, and financial alignment, this four-part series offers both foundational knowledge and

practical application strategies to strengthen your organization’s approach to patient billing and

affordability.

Learning Objectives:

By the end of this series, participants will be able to:

• Develop and maintain compliant and sustainable fee schedules

• Ensure their SFDP aligns with HRSA expectations and community needs

• Integrate financial policies across systems and teams

• Communicate changes effectively to both staff and patients

Dive into the core principles of setting market-based fee schedules that meet payer expectations and support organizational sustainability. This session will cover methods for maintaining accurate, up-to-date charge structures, special considerations for Medicare services, and critical compliance factors that must be addressed to avoid risk.

Key Topics:

•    Market-based fee schedule development

•    Maintaining accurate and current schedules

•    Medicare-specific rate considerations

•    Compliance with HRSA and federal requirements

Explore the purpose, structure, and regulatory requirements of the SFDP. Learn how to manage and maintain your sliding fee structure while ensuring that your program aligns with HRSA compliance expectations and effectively supports patients in need.

Key Topics:

•    Purpose and structure  

•    Building and maintaining a compliant SFDP

•    Managing program updates and documentation

•    Addressing special population considerations

Connect strategy to practice by integrating fee schedules with budgeting, UDS reporting, and revenue cycle operations. Learn how to collaborate across teams, leverage technology, and prevent billing errors or denials. Real-world case studies will highlight audit insights and fee schedule recalibration strategies.

Key Topics:

•    Aligning fee schedules with budget and cost reports

•    Collaboration with billing and coding teams

•    Technology and tools

•    Case studies and real-world examples

Effective communication is key to successful implementation. This session will provide tools for training staff, communicating updates internally, and engaging patients and leadership in the process. Strategies for board engagement and transparent patient education will be highlighted.

Key Topics:

•    Internal training and communication

•    Patient-facing transparency

•    Gaining board buy-in and reporting outcomes

Bonus Takeaways:

•    How to create a compliant fee schedule from the ground up

•    Conducting a self-audit of your Sliding Fee Discount Program

Who should attend: Quality Improvement Leaders, Clinical Managers and Care Team Coordinators, IT and Data Analysts, Compliance and Reporting Staff 

In today’s rapidly evolving healthcare landscape, a well-structured data ecosystem is more than a technical asset—it’s a strategic imperative. This full-day immersive session will dive deep into how DRVS, as a centralized data warehouse and analytics platform, can power performance improvement, guide resource allocation, and ultimately improve patient and population health outcomes.

Participants will gain a comprehensive understanding of the essential components of a robust data infrastructure and how to align these tools with their organization’s clinical and operational goals. Through hands-on demonstrations, peer learning, and real-world case studies, attendees will explore how DRVS enables:

•    Proactive identification of patient needs through risk stratification and predictive analytics

•    Seamless integration into care team workflows to support timely, coordinated interventions

•    Data-driven population health strategies that address equity, access, and quality

•    Real-time monitoring of clinical performance, operational efficiency, and compliance metrics

•    Informed decision-making at all levels, from front-line staff to executive leadership

Whether you're new to DRVS or looking to expand its use across your organization, this session will equip you with practical strategies and actionable insights to harness your data for greater impact. Come ready to engage, collaborate, and leave empowered to lead a data-informed transformation at your health center.

Discover how Patient-Centered Medical Home (PCMH) principles come to life through the strategic use of DRVS (Data Reporting & Visualization System) tools. This session will explore how organizations are leveraging population health analytics to uncover trends, monitor co-occurring conditions, and proactively manage patient care. By integrating data into care coordination and care management programs, providers can close care gaps, enhance patient engagement, and improve clinical outcomes. Learn how DRVS supports the transition to a more proactive, outcomes-focused care model—one that aligns with PCMH goals and advances whole-person care.

Make your data work with purpose. This session will empower healthcare leaders and teams to harness data as a strategic asset—driving efficiency, guiding decisions, and improving outcomes across the organization. Learn how to interpret and apply quality measures to gain a clearer picture of your population’s health and identify opportunities for targeted improvement. By aligning data with mission-driven goals, participants will leave equipped to make smarter, faster, and more impactful decisions that advance care delivery and organizational performance.

Accurate data is the cornerstone of effective decision-making, but ensuring data quality requires more than a one-time effort. In this session, learn how the APHCA Health Center Controlled Network (HCCN) has partnered with Health Centers to implement robust, collaborative data validation strategies. Discover how ongoing data hygiene practices, cross-team coordination, and a shared commitment to data integrity create the foundation for a reliable, organization-wide data strategy. When teams work together to validate and maintain clean data, the result is more informed decisions, stronger outcomes, and a system that truly supports value-based care.

Achieving operational and financial sustainability is critical for the long-term success of community health centers. This track offers essential tools and knowledge to support sound fiscal management and strategic decision-making. Participants will explore the core principles of budgeting, gain hands-on experience with break-even analysis, and enhance their forecasting capabilities. From understanding HRSA grant requirements to anticipating future financial scenarios, this series is designed to help leaders and finance teams align resources with mission, navigate funding uncertainties, and drive organizational resilience. 

Who Should Attend: Chief Financial Officers, Finance Directors, Controller, revenue cycle teams, finance and operational staff, clinic site managers, compliance and grants management staff.

In this session, we will explore the fundamental concepts of budgeting within an organization, focusing on both organizational budgets and HRSA grant budgets. Participants will gain insights into the purpose and importance of budgeting as a planning tool, accountability mechanism, and transparency device. We will also discuss common budgeting problems, approaches to budgeting, and the formatting of budget statements. Additionally, the session will cover the budgeting process, including revenue and expense breakdowns, and the specifics of HRSA budgets, such as Service Area Competition (SAC) and Noncompeting Continuation (NCC) budgets.

 Objectives: 

• Participants will learn how budgeting serves as a planning tool to achieve organizational goals, ensures accountability, and promotes transparency within the organization

 • Participants will be able to recognize common issues such as overestimated revenue and large variances in expenses, and understand how the budgeting process can help identify opportunities for improvement and inefficiencies

 • Participants will gain knowledge on the detailed budgeting process, including revenue and expense breakdowns, and learn about the specific requirements and components of HRSA grant budgets, such as SAC and NCC budgets

HCs facing financial challenges and uncertainty around ongoing grant funding amidst Federal budget, changes in Medicaid, and threats to 340B. This presentation will present a break-even analysis tool tailored for FQHCs, offering participants a comprehensive understanding of its significance in financial management. Break-even analysis helps FQHCs assess financial viability by identifying the point where total revenue matches total costs, ensuring neither profit nor loss. Attendees will learn about the necessary components - fixed costs, variable costs, and revenue factors - and how to apply them to FQHCs. Practical strategies for utilizing break-even analysis to inform financial and operational decisions within FQHCs will also be explored.

Objectives:

1.    Participants will learn the fundamental concepts of break-even analysis, including fixed costs, variable costs, and revenue factors, and how these components interact to determine the break-even point for FQHCs. 

2.    Attendees will gain insight into how break-even analysis can be specifically applied to FQHCs, considering their unique revenue streams, cost structures, and regulatory environment.

3.    Participants will learn practical strategies for leveraging break-even analysis to make informed financial decisions within FQHCs, such as pricing services, assessing the feasibility of new programs or initiatives, and optimizing resource allocation to achieve financial sustainability.

This training session will focus on enhancing forecasting skills crucial for financial stability and strategic growth. Participants will engage in hands-on activities, case studies, and discussions to develop robust forecasting models tailored to the unique challenges and opportunities in the HC landscape. This workshop aims to empower CFOs with the tools and insights necessary to accurately predict financial outcomes and effectively plan for future developments.

Objectives:    

1.    Learn to implement advanced forecasting models that incorporate FQHC-specific variables, such as government funding cycles, patient volume fluctuations, and regulatory changes.

2.    Gain the ability to use forecasting data to make informed strategic decisions, including resource allocation, budget adjustments, and long-term financial planning.

3.    Enhance skills in predictive financial reporting to improve accuracy and reliability, ensuring better compliance with financial regulations and more effective communication with stakeholders.